Release Schedules are determined by your account type. Each account type will have a different duration of ‘processing period’. Depending on your agreed account type, funds will be settled (aka paid-out to you) every 7 days or on a monthly basis.
| Release Schedule: 7 Day | Providers on a 7-day release will receive funding on a rolling weekly basis. The 7-day period always begins on a Monday and ends on a Sunday: (A) This statement will show all transactions that have processed from Monday to Thursday. This Statement will now appear in the Statements section on the Dashboard and will show as pending. (B) This statement will show all transactions that have processed from Friday to Sunday. This Statement will now appear in the Statements section on the Dashboard and will show as pending. C) Period 1 and Period 2 statements will now change from Pending to Published in the Statements section on the dashboard. These statements will now also appear in the Ledger section on the dashboard and will show in the Owing Tab. Once your statements have been paid they will show in the History tab of the Ledger section. (D) A week (7 days) is split into 2 processing periods (E) You will receive two Statements per week (7 day period) (F) Trust Ledger To summarise: – Statements are produced twice a week and will show in the ‘Statement’ section of the dashboard as pending. dashboard. – Statements are published once a week, on a Monday, and will now show as ‘Published” in the Statements section of the Dashboard. – Once Statements have changed to ‘published’ they will also appear in the ‘Owing’ tab of the Ledger section of the Dashboard. – Once the published Statements has been paid it will no longer show in the ‘Owing’ tab and will move to the History tab of the Ledger section Please Note: Funds are usually received within 5 working days from the published date. |
| Release Schedule: Monthly | Providers on a monthly release will receive funds within 9 days of the start of the month following their Statement. (A) This statement will show all transactions that have processed from Monday to Thursday. This Statement will now appear in the Statements section on the Dashboard and will show as pending. (B) This statement will show all transactions that have processed from Friday to Sunday. (C) These statements will now also appear in the Ledger section on the dashboard and will show in the Owing Tab. (D) All the statements that have been Published in the calendar month (Days 1 to 31 in this example) (Periods 1A, 2A, 1B, 2B, 1C, 2C in this example) will be released for Payout. (E) Statements (F) Trust Ledger To summarise: – Statements are produced twice a week and will show in the Statement section of the dashboard as ‘Pending’. – Statements are published once a week, on a Monday, and will show as – ‘Published’ in the Statements section of the dashboard. – Once statements have changed to ‘published’ they will also appear in the ‘Owing’ Tab of the Ledger section of the dashboard. – Once the published statement has been paid it will no longer show in the Owing tab and will move to the ‘History’ tab of the Ledger section of the dashboard. Once a pay-out has been released, funds can take up to 5 working days to reach your bank account. |
If you’re unsure how often to expect funds, your Release Schedule can be found by referring to your Trust My Travel Contract.