The Credits and Debits tab will show you a breakdown of your fees and reserve (if applicable). These also appear in your exported statements.
| Reserve | Your Rolling Reserve amounts (if you have a rolling reserve this will be clearly indicated on your contract) and the Release column shows the date the Reserve will be released back to you in your statement. |
| Allocation | The amount of funds allocated to a channel from another channel on your site. Your Rolling Reserve amounts (if you have a rolling reserve this will be clearly indicated your contract) The Trust ID on the left-hand side is the Trust ID for the credit or debit. The Description is built up as follows <channel id>-<transaction id> <description of debit or credit> |
| Fees owed to Trust My Travel | a) Per Transaction Fee (as per your contract) b) Reserve (if you have a rolling reserve this will be clearly indicated on your contract) c) Card Processing Fee (% as per your contract) You can filter by ‘Type’ so that you can see just Credits or Debits: |
| Allocation | A transfer between 2 channels – will be shown as debits (deductions) from one channel and credits (allocations) to another Channel. |
| Chargeback Fee | The fee charged for each Chargeback (cardholder disputed transaction). |
| Reserve | The amount held back on your account which is released to you after 6 months – will be shown as a Debit on the date it was deducted from your statement and a Credit on the date released back to you. |
| TMT | The transaction fees and card processing fees owed to Trust My Travel. |