The Credits and Debits tab will show you a breakdown of your fees and reserve (if applicable). These also appear in your exported statements.
|Reserve||Your Rolling Reserve amounts (if you have a rolling reserve this will be clearly indicated on your contract) and the Release column shows the date the Reserve will be released back to you in your statement.|
|Allocation||The amount of funds allocated to a channel from another channel on your site.|
Your Rolling Reserve amounts (if you have a rolling reserve this will be clearly indicated your contract)
The Trust ID on the left-hand side is the Trust ID for the credit or debit.
The Description is built up as follows <channel id>-<transaction id> <description of debit or credit>
|Fees owed to Trust My Travel||a) Per Transaction Fee (as per your contract)|
b) Reserve (if you have a rolling reserve this will be clearly indicated on your contract)
c) Card Processing Fee (% as per your contract)
You can filter by ‘Type’ so that you can see just Credits or Debits:
|Allocation||A transfer between 2 channels – will be shown as debits (deductions) from one channel and credits (allocations) to another Channel.|
|Chargeback Fee||The fee charged for each Chargeback (cardholder disputed transaction).|
|Reserve||The amount held back on your account which is released to you after 6 months – will be shown as a Debit on the date it was deducted from your statement and a Credit on the date released back to you.|
|TMT||The transaction fees and card processing fees owed to Trust My Travel.|