How Trust My Travel supports growth-minded tour operators
You’re a tour operator looking to attract more customers and increase revenue. So, how do you go about doing this? Overhauling your travel payment processes to establish your brand as trustworthy is a great place to start.
With 66% of travel companies' profit margins being impacted by outdated payment systems and 70% of travellers having their trust broken by a travel business in the past, many tour operators need to focus on a combination of modernisation and transparency. That’s where Trust My Travel enters the picture.
Since 2012, Trust My Travel has supported tour operators across dozens of countries, providing them with a straightforward and scalable way to protect their customers and accept global payments.
Over the years, we’ve expanded our reach while maintaining our core focus of offering the same dedicated services. Whether you’re an adventure, wildlife, culinary, wellness or historical tour operator, we’ve got the know-how to help you set up a solid foundation to build upon.
So, how exactly does Trust My Travel support growth-minded tour operators?
Financial protection
As travel industry insiders, we understand the challenges you face, especially when safeguarding your business and giving your customers the peace of mind they need to complete their booking with you.
That’s why our trust account solution is designed specifically for tour operators like you, providing a secure and reliable way to manage payments and protect the reputation you’ve cultivated.
How it works
Once your customer makes a booking, we keep their payment safe in a travel trust account until their trip ends or when adequate financial failure insurance is in place. This means their funds are protected should something go wrong between purchase and delivery.
Our built-in failure insurance gives you much-needed flexibility. It lets you use travellers’ funds to pay suppliers in advance while keeping their money safe if something unexpected happens, such as you or one of your suppliers going out of business. Consider it a safety net for your customers.
How our financial protection solution supports your growth
Assure customers that your tour company is trustworthy
Demonstrate your commitment to financial security and offer your customers the peace of mind they deserve to build trust and loyalty.
Reduce risk
Reduce financial risk by protecting your business and your customers from unforeseen circumstances affecting their travel plans.
Simplify outdated payment processes
Simplify payment processing and reduce the time you spend on tedious admin with our easy-to-use platform.
Payment processing
Travel is considered high risk in the payment space due to the typical delay between customer payment and service delivery. By combining global payment processing with financial protection, Trust My Travel mitigates the risk to acquirers and payment institutions associated with travel, making payments accessible to all.
We make it easy to accept payments from travellers wherever they are in the world. By considering where your customers are, we can often help you save money on processing fees. But that’s not the best part because you get this all in one easy-to-use platform instead of having to juggle separate services for payments and protection.
How our payment processing solution supports your growth
Minimise risk
Our integrated approach to payment processing and financial protection minimises the risks associated with travel payments, giving your business and its customers more security.
Expand your reach
Accept payments from anywhere in the world to expand your market and cater to international travellers without jumping through near-endless hoops.
Provide a positive payment experience
Offer your customers a positive payment experience with our user-friendly payment modal. Give your customers the option to checkout with a wide variety of secure payment options, making it easy for them to book their travel experiences in the way that makes the most sense to them.
Supplier payments
Paying suppliers is a logistical challenge for travel businesses of all sizes. Cash flow constraints and outdated manual processes have a negative knock-on effect, with travel suppliers regularly grappling with late payments. With 57% of B2B invoices being paid late, travel providers and suppliers experience eroded trust and strained relationships.
So, travel providers can avoid making late payments by finding a solution that supports responsible financial management and hassle-free supplier payment processes. With Trust My Travel’s platform, you can manage your supplier payments quickly and easily.
Our supplier payments platform simplifies the process, giving you more time to focus on what you do best: selling travel.
How it works
Add suppliers: Register your suppliers on the Trust My Travel platform.
Manage payments: Manually allocate payments after each transaction or set up integration to automate allocation.
Schedule payments: Trust My Travel will process payments to your suppliers as per your payout schedule.
How our travel supplier payment solution supports your growth
Say goodbye to late supplier payments
Late supplier payments damage relationships. Worse still, repeated late payments can damage travel providers’ reputations and cause service disruptions for your customers. The Trust My Travel platform makes it easy to allocate supplier payments, giving you the tools to strengthen supplier relationships and free up time for other business-critical tasks.
Get better cash flow visibility
Tracking payments across several suppliers makes cash flow management difficult. Trust My Travel's solution gives you cash flow visibility with a full view of all transactions in the Trust My Travel platform, where you can make allocations and view your bookings, transactions, statements and ledger.
Reduce manual errors and save time
Manually entering payment details and reconciling invoices month after month is not just time-consuming but also error-prone. Trust My Travel’s platform simplifies the process, reducing manual errors and saving precious time.
Protect your customers and your business
With Trust My Travel, you can pay your suppliers while protecting your customers. Better still, your travel business is also protected from your supplier's failure.
Supporting growth-minded tour operators around the world
Trust My Travel offers all-in-one payment processing and protection with global coverage, allowing us to support your growth wherever you are in the world. Our pay-as-you-process model is designed to be affordable for tour operators of all sizes, with no high upfront costs. So if you’ve got big growth ambitions and need a reliable payment and protection solution to give you a solid foundation, we’re here to help.
