Financial Protection
Wondering how to access affordable financial protection for your travel business?
You’re in the right place! Trust My Travel is on a mission to help travel providers better protect travel payments and give their customers much-needed peace of mind.
How do we do this when customer trust in the travel industry remains low?
By safeguarding customer payments against insolvency with financial protection specifically designed for the travel industry.
Affordable Financial Protection for Travel
What Sets Trust My Travel’s Financial Protection Apart?
Our Modern, Data-Driven Layered Solution
Trust accounts are at the heart of everything we do, giving customers peace of mind that their travel payments are protected in case of insolvency. Once your customer makes a booking, we keep their payment safe in a travel trust account either until their trip ends or where there is adequate financial failure insurance in place. This means their funds are protected should something go wrong between purchase and delivery.
Our built in failure insurance gives you much-needed flexibility. It lets you use travellers’ funds to pay suppliers in advance while keeping their money safe if something unexpected happens, such as you or one of your suppliers going out of business. Think of it as a safety net for your customers.
Trust My Travel provide comprehensive global coverage so wherever your packages are sold or wherever your travellers purchase them, doesn't matter.
Our travel payment solution is one of the only solutions that provide all-in-one payment processing and protection with global coverage. Our pay-as-you-process model is affordable for travel businesses of all sizes as it doesn’t require high upfront costs. Plus, the platform is easy to use and gives you full visibility into your account.
Who Is Our Financial Protection Suitable For?
Our financial protection solution protects the customers of travel businesses around the world.
Financial Protection FAQs
Have questions about financial protection for your travel business? Find answers to frequently asked questions below.
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Trust My Travel starts by trying to make alternative arrangements, so your customers continue their trip as planned. If that isn’t possible, we reimburse them. If your customers are already travelling, we help repatriate them.
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If you are a travel company based in the UK or EU and selling packages, you are required to protect customers against your insolvency under the Package Travel Regulations/Directive (PTR/PTD). Under the legislation, protecting customers means keeping their funds safe until the end of their trip.
Trust My Travel's pay-as-you-process financial protection solution meets your travel business needs to operate confidently and compliantly with the UK Package Travel Regulations or the EU Package Travel Directive safeguarding your customers should the worst happen.
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Put simply, Trust My Travel helps travel providers wherever they are in the world accept payments from customers.
Perhaps you don’t need to meet regulations but just want a better way to accept payments from around the world, or perhaps you are finding it hard to get a merchant account.
At Trust My Travel we’ve got you covered, and because our financial protection comes as standard, you will also benefit from the customer confidence this gives.