What is included
Essential
250 transactions per Site per month – all transaction types including purchase, refund or failed
20 IACH payouts per Site per month – (AUD, CAD, DKK, EUR, GBP, HKD, MXN, NOK, NZD, SGD, USD )
Unlimited Processing and Supplier channels
PTR compliant Trust account
Ability to drawdown funds before travel with our FFI policy
Twice Weekly statements
Twice Weekly, Weekly or Monthly payouts
Chargeback Assistance
Enhanced
1000 transactions per Site per month – all transaction types including purchase, refund or failed
30 IACH payouts per Site per month – (AUD, CAD, DKK, EUR, GBP, HKD, MXN, NOK, NZD, SGD, USD )
Unlimited Processing and Supplier channels
PTR compliant Trust account
Ability to drawdown funds before travel with our FFI policy
Twice Weekly statements
Twice Weekly, Weekly or Monthly payouts
Chargeback Assistance
What is extra
Essential
If you exceed the inclusive 250 transactions in a month you will be billed for the Enhanced subscription the following month
If you exceed 20 IACH payouts in a month you will be billed for the Enhanced subscription the following month
WIRE payouts will be charged at £10 per payout and will show on your dashboard ledger. These fees will automatically be debited from your account.
Processing & Insurance Premium % :
Bank transfer 1.5%
UK 2.5% UK/EU Domestic
EU 3.5% Intra
ROW 4.5%
AMEX Price on Application
Enhanced
If you exceed the 1,000 inclusive transactions or 30 IACH payouts in a month you will be reviewed for a bespoke price after a 12 month period.
WIRE payouts will be charged at £10 per payout and will show on your dashboard ledger. These fees will automatically be debited from your account.
Processing & Insurance Premium % :
Bank transfer 1.5%
UK 2.5% UK/EU Domestic
EU 3.5% Intra
ROW 4.5%
AMEX Price on Application
How you will be billed for subs
During set-up, our Accounts Department will send you an invoice link to pay your first month’s subscription and set up monthly recurring charges for your plan thereafter.
Subscription billing is non-refundable so please get in touch if you’re unsure which plan will be right for your business.
Minimum subscription term is 6 months, with a 3 month termination notice period. Cancellation must be submitted in writing, addressed to trust@trustmytravel.com
Essential
£99 per month + VAT / €115 per month
Enhanced
£199 per month + VAT / €229 per month
How to set up recurring billing after making 1st payment and not setting up recurring billing at that time
Recurring billing is automatically set, therefore another invoice will be issued the next month asking again for your credit card details.
How to set up recurring billing (make sure tick box)
If you pay without setting up recurring billing you can go back in and set up recurring billing
How to update your card details
How to cancel your recurring billing
Please Note: – You must give us 3 months notice if you wish to cancel, and your minimum subscription period is 6 months. We will automatically be notified if you cancel your subscription. If you are outside of these contractual conditions, we will contact you to reinstate your subscription.
Can I set up auto billing after cancelling auto billing?
YES
If you didn’t mean to cancel, you can update your auto pay settings through the invoice link
Saving your invoice in different formats
Saving your invoice to your current Xero account or setting up a new account
Questions or comments about this bill?
Using the below button will send a message directly to the Trust My Travel Accounts Team
How you will be billed for extras
WIRE payouts will be charged at £10 each at time of payout and will show on your dashboard ledger. These will be debited from your funds before payout and shown on your statement.
What will be in your statement
Credits:
Transactions
Deductions:
Refunds
Chargebacks
Allocations to other channels on your site
Processing & Insurance Premium % :
Bank transfer 1.5%
UK 2.5%
EU 3.5%
ROW 4.5%
AMEX priced at time of application.
Minimum sub terms
6 months
Cancellation notice
Must be submitted in writing to trust@trustmy.group
Notice period
3 months